Effective Date: 6/25/2024

1. Shipping Locations
We currently ship to locations within Pakistan.

2. Shipping Rates and Delivery Times

  • Standard Shipping: Delivery typically takes 5-7 business days. Shipping costs are calculated at checkout based on the weight and dimensions of your order.
  • Expedited Shipping: Expedited options are available at an additional cost. Delivery times and costs will be provided at checkout.

3. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

5. Shipping Carriers
We use reliable carriers to ensure timely and safe delivery of your orders. The carrier for your shipment will be selected based on your location and the shipping method chosen.

6. Shipping Confirmation
You will receive a shipping confirmation email once your order has been dispatched. This email will include the tracking number and a link to track your order.

7. Delivery Issues

  • Delayed Delivery: If your delivery is delayed, please contact our customer service team at help@eliteshopix.com or 03106476296 for assistance.
  • Lost Packages: If your package is lost in transit, we will work with the carrier to locate it. If the package cannot be found, we will issue a refund or replacement.
  • Incorrect Address: Please ensure that your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us immediately at help@eliteshopix.com or 03106476296. We will arrange for a replacement or refund.

9. International Shipping
Currently, we do not offer international shipping. We only ship within Pakistan.

10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:

  • Email: help@eliteshopix.com
  • Phone: 03106476296

By placing an order with EliteShopix, you agree to this Shipping Policy.